Privacy policy

Your Privacy Matters

Glow You Forgot™ by Yellow Moon™

At Glow You Forgot™, trust is sacred.

This brand was built slowly, with intention, and with respect for personal boundaries. We carry that same care into how we collect, use, and protect your information. Your data is never a commodity here. It is treated with the same discretion as the rituals we prepare.

In Simple Terms

  • We collect only what’s needed to serve you, such as processing orders, shipping your ritual, and supporting your experience.
  • We do not sell your personal data. Ever.
  • Marketing messages are optional. You decide what you receive and can unsubscribe at any time.
  • We keep your information only as long as necessary to operate responsibly and comply with the law.
  • If you have questions, you can always reach us at care@glowyouforgot.com.

For full transparency and legal detail, the complete Privacy Policy appears below.

Last updated: September 2, 2025

Privacy Policy (Full Legal Text)

Glow You Forgot™ by Yellow Moon™ operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated and intentional shopping experience. Our store is powered by Shopify, which enables us to offer these Services.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. This does not include anonymized or de-identified data.

Depending on how you interact with us, we may collect the following categories of personal information:

  • Contact details such as name, billing and shipping address, email address, and phone number
  • Financial information such as payment method details and transaction confirmations
  • Account information including login credentials and preferences
  • Transaction information including items viewed, purchased, returned, or exchanged
  • Communications you send to us, including customer support inquiries
  • Device and usage information such as IP address, browser type, and interaction data

Sources of Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and similar technologies when you use our Services
  • From service providers who assist us with payment processing, fulfillment, and technology
  • From partners or third parties, as permitted by law

How We Use Your Personal Information

We use your information only for purposes aligned with serving you responsibly, including:

  • Providing and improving our Services, fulfilling orders, managing accounts, and supporting returns
  • Communicating with you, including order updates and customer support
  • Marketing and promotions, when you have opted in
  • Security and fraud prevention, to protect you and our business
  • Legal compliance, including responding to lawful requests and enforcing policies

How We Disclose Personal Information

We may share personal information only when necessary, including:

  • With Shopify and trusted service providers who support payments, fulfillment, analytics, and hosting
  • With marketing partners for personalized advertising, where legally permitted and subject to your choices
  • When required by law or in connection with a business transaction
  • With your consent or at your direction

We do not sell your personal information.

Relationship With Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve the Services and may use certain data across merchants to support enhanced features. Shopify is responsible for handling requests related to data it processes independently.

You can learn more here:

  • Shopify Consumer Privacy Policy
  • Shopify Privacy Portal

Third-Party Links

Our Services may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

While no system is perfectly secure, we take reasonable measures to protect your information. We retain personal data only as long as necessary for operational, legal, or contractual reasons.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Request data portability
  • Opt out of targeted advertising
  • Manage marketing preferences

Requests can be made through the Services or by contacting us at care@glowyouforgot.com.

We do not discriminate against those who exercise their rights.

International Transfers

Your information may be processed outside your country of residence. Where required, we rely on recognized legal safeguards for international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

care@glowyouforgot.com
or
2540 Tuscany St, Ste. 104
Corona, CA 92881
United States