Terms of service

Glow You Forgot™ by Yellow Moon™

Welcome to Glow You Forgot™. By accessing our website or purchasing from us, you agree to the following Terms of Service. These terms exist to ensure clarity, safety, and mutual respect between you and our brand.

If you do not agree with these terms, please refrain from using our services.


Use of Our Products

Glow You Forgot™ offerings are created as ritual skincare and wellness experiences.

  • All products are intended for external, personal use only
  • Our products are not medical treatments
  • We do not diagnose, treat, cure, or prevent any medical condition

Please consult a qualified healthcare professional if you have medical concerns, allergies, or sensitivities before use.


Orders and Fulfillment

  • Orders are typically processed within 2–3 business days
  • Shipping timelines may vary due to volume, location, or circumstances beyond our control
  • We are not responsible for delays caused by carriers once an order has shipped

Pricing and Availability

  • All prices are listed in the currency shown at checkout
  • Prices, product descriptions, and availability may change without notice
  • We reserve the right to correct errors or inaccuracies at any time

Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms of Service by reference. Please review it carefully before purchasing.


Intellectual Property

All content on this site, including text, images, product names, rituals, designs, and trademarks, is the property of Glow You Forgot™ by Yellow Moon™ and may not be copied, reproduced, or used without written permission.


Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.


Respectful Use & Right to Refuse Service

We reserve the right to refuse service, cancel orders, or restrict access in cases of:

  • Fraud or attempted fraud
  • Abuse of return or refund policies
  • Harassment, threats, or harmful conduct toward our team
  • Misuse of our products or services

This is done to protect the integrity of our community and our people.


Limitation of Liability

To the fullest extent permitted by law, Glow You Forgot™ by Yellow Moon™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Your use of our offerings is at your own discretion and responsibility.


Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.


Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.


Contact

If you have questions about these Terms, please contact us at:

care@glowyouforgot.com